Shipping policy
Last updated: August 9, 2026
Thank you for choosing CLOTHPIC.
This Shipping Policy explains how we process and deliver orders placed through the CLOTHPIC website.
1. Order Processing
Orders are normally processed after successful payment confirmation.
We aim to process and dispatch orders within 2–5 business days.
Orders may take additional time during sales, launches, holidays, or periods of unusually high order volume.
Once your order has been dispatched, you may receive shipping or tracking information where available.
2. Delivery Time
After dispatch, estimated delivery time is generally 3–7 business days, depending on your delivery location and the courier service.
Delivery times are estimates and are not guaranteed. Remote locations, public holidays, weather conditions, courier delays, transportation issues, or other circumstances beyond our reasonable control may affect delivery times.
3. Shipping Charges
Applicable shipping charges will be displayed during checkout before you complete your purchase.
We may offer free shipping or promotional shipping rates from time to time. Any such offer will be subject to the terms displayed at the time of purchase.
4. Delivery Address
Please provide a complete and accurate shipping address, including:
- Full name
- House/flat number
- Street/locality
- City
- State
- PIN code
- Contact number
CLOTHPIC is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
If an order cannot be delivered because of an incorrect address or other information provided by the customer, additional shipping charges may apply for re-delivery.
5. Tracking
Where tracking is available, tracking details may be provided after the order has been dispatched.
You can use the tracking information provided to check the status of your shipment.
Tracking information may take some time to become active after dispatch.
6. Delayed Deliveries
Although we aim to deliver orders within the estimated timeframe, delays can occur because of circumstances outside our reasonable control, including:
- Courier or logistics delays
- Severe weather
- Natural events
- Transportation disruptions
- Public holidays
- Incorrect or incomplete delivery information
- Regional restrictions
- High shipment volumes
- Other unforeseen circumstances
If your order is delayed, please contact us and we will make reasonable efforts to assist you.
7. Failed Delivery
If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, the package is refused, or the courier cannot complete delivery, the courier may make additional delivery attempts or return the package to us.
If the package is returned to CLOTHPIC due to circumstances attributable to the customer, additional shipping charges may apply for re-shipping.
8. Damaged Packages
If your package appears significantly damaged when delivered, please document the condition of the package and contact us as soon as possible.
If the product inside is damaged or defective, please refer to our Return & Refund Policy and contact us within the applicable period.
9. International Shipping
Unless specifically stated on our website, CLOTHPIC currently focuses on shipping within India.
If international shipping becomes available, applicable shipping charges, taxes, customs duties, and delivery conditions will be displayed or communicated before the order is completed.
10. Contact Us
If you have questions about shipping or the delivery of your order, please contact us:
CLOTHPIC
Website: clothpic.in
Please include your order number when contacting us about an existing order.