Privacy policy

Last updated: August 9, 2026

CLOTHPIC (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we handle information when you visit or make a purchase through our website.

1. Information We May Receive

When you use our website or place an order, information may be provided to us or processed by our service providers, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information required to process your payment
  • Information you provide when contacting us
  • Technical information such as IP address, browser type, and device information

We only use information that is reasonably necessary to operate our website and provide our services.

2. How We Use Information

Information may be used to:

  • Process and fulfill orders
  • Arrange delivery and shipping
  • Process payments
  • Provide customer support
  • Communicate with you regarding your order
  • Maintain and improve our website
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable laws and legal requirements

We do not sell or rent your personal information to third parties.

3. Payments

Payments may be processed through third-party payment providers. Your payment information may be handled directly by the relevant payment provider according to its privacy policy and security practices.

CLOTHPIC does not intentionally store complete card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on its own systems.

4. Shipping and Service Providers

To fulfill your order, we may share the information necessary for delivery with relevant service providers, such as payment processors, shipping partners, logistics providers, technology providers, or other vendors who help us operate our business.

These parties are expected to use information only as necessary to provide their services or comply with legal obligations.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

Some cookies may also be placed or processed by third-party services used on our website.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, shipping providers, analytics services, or other tools necessary to operate our store.

These third parties may process information according to their own privacy policies.

We recommend reviewing the privacy policies of relevant third-party services when appropriate.

7. Data Security

We take reasonable measures to protect information processed through our website against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory requirements.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may contact us using the details provided below to make a privacy-related request.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

CLOTHPIC
Website: www.clothpic.in
Email: support@clothpic.in

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.